Oxhill News

www.oxhill.com / www.oxhill.org.uk

South Warwickshire, England.

The Oxhill News

October 2010

This months News

Contents

 

Know Your Rights

Advice from Warwickshire Trading Standards Service

Take Care When Switching Energy Suppliers

Warwickshire County Council Trading Standards has had reports of "rogue" energy sellers operating locally who will say anything to gain access to your property.  One claimed to be a "council home energy surveyor"; another claimed that he had been sent out to check meters in the area because of a report of "overcharging on tariffs" and carried a device similar to those used to record meter readings; a third claimed that the gas and electricity meter had been mis-calibrated.

New rules introduced this year to protect consumers state that:

Salespeople must carry a badge giving their name and that of the company.

They must give you a written quotation before the sale goes through.

If you have a pre payment meter you can now owe up to 200 and be able to switch.

Trading Standards advises:

If you really want to do business on the doorstep, do not switch on the first visit - get the written quotation and then check out whether it really is a better deal by using a price comparison website e.g. TheEnergyShop.com.  If it really is better for you, arrange for the agent to call back at a later date to suit you.

For more advice on problems with shopping or buying services, contact Consumer Direct on 08454 04 05 06

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Send mail to the editor of the Oxhill News at news-editor @ oxhill.org.uk.

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Last modified: September 28, 2010